Privacy Policy

Effective Date: June 15, 2026

Rapid Flush respects your privacy.

This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, phone calls, text messages, emails, and other communications.

Information We Collect

We may collect personal information you voluntarily provide, including:

· Name

· Phone number

· Email address

· Service address

· Project or service details

· Photos, notes, or files you choose to submit

· Communication preferences

We may also collect basic website usage information such as pages visited, browser type, device type, and referral source to help improve our website and services.

How We Use Your Information

Rapid Flush may use your information to:

· Respond to service requests

· Schedule appointments or estimates

· Provide plumbing, drain cleaning, sewer, or related services

· Send appointment confirmations, reminders, updates, and follow-ups

· Communicate about quotes, invoices, service history, or customer support

· Improve our website, marketing, and customer experience

· Comply with legal, safety, and business requirements

SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from Rapid Flush, we may send you text messages related to your service request, appointment scheduling, appointment reminders, service updates, follow-ups, customer support, and occasional promotional messages.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.

Rapid Flush does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with service providers who help us deliver text messaging services, customer communications, or business operations, and only as necessary to provide those services.

How We Share Information

We may share information with trusted service providers who help us operate our website, scheduling systems, customer communication tools, payment systems, or business operations.

We may also disclose information when required by law, to protect our rights, to prevent fraud or abuse, or to complete a business transaction such as a merger or acquisition.

We do not sell personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact Rapid Flush to request that we update, correct, or delete your information, subject to legal and business recordkeeping requirements.

You may unsubscribe from marketing emails by following the instructions in the email.

You may opt out of text messages at any time by replying STOP.

Contact Us

If you have any questions about this Privacy Policy, how your information is collected or used, or how to update your communication preferences, please contact us:

Rapid Flush

Spring Lake Location 17261 Van Wagoner Rd, Suite 101 Spring Lake, MI 49456

Holland / Zeeland Location 640 Fairview St N Zeeland, MI 49464

Phone: 616-842-5535

Email: info@rapidflush.com

Website: https://wordpress-1399913-6543428.cloudwaysapps.com

Rapid Plumbing and Kendall Septic are now part of Rapid Flush!

Welcome! We're glad you're here!